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Geographical reach
Caja Madrid has a staff of 14,379 persons and runs an extensive distribution network made up of 2,018 branches in Spain plus an advanced system of supplementary channels (advanced kiosks, Internet Branch and Telephone Branch) and a series of external sales networks, most prominently the Mapfre system, whose agents and brokers are joined by 623 Caja Madrid corners (Banking Distribution Offices) on Mapfre premises. Internationally, the Group operates three offices (in Lisbon, Dublin and Miami) and a representative office in Havana.
General data - 2007
| Branches in Spain |
2,018 |
| Offices abroad |
3 |
| Banking Distribution Offices |
623 |
| Advanced kiosks |
4,706 |
| Internet Branch for Individuals (thousand customers) |
2,274 |
| Internet Branch for Business (thousand customers) |
165 |
| Telephone banking (thousand customers) |
2,976 |
Geographical distribution of branches in Spain
The moment Caja Madrid considers expanding its operations into new geographical areas, the Research Unit undertakes a series of feasibility studies. The Management Committee assesses the options available and issues its decision.
New branch openings follow an established process of facility opening/transfer/closing. Given the nature of the Organisation’s operations, there are no plans for the moment to move out of any Spanish region (autonomous community), so there has been no need to manage potential impacts.