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Performance guarantee
Caja Madrid has deployed a series of tools to guarantee strict compliance with legal rules and ensure its business is conducted at all times in a moral and ethical manner. This commitment is overseen by the Legal Compliance team, which checks that all business practices are aligned with the relevant legislation and respect the rules of fair trading. A new Legal Compliance Committee was started up in 2007 with the remit to monitor and evaluate non compliance risk and to arbitrate on conflicts of interest arising within the Group.
Caja Madrid also adheres to the codes of conduct applicable to its activities, playing its part to promote the transparency and development of markets and free competition in the finance sector.
As a financial institution, Caja Madrid falls within the regulatory scope of financial authorities and agencies like the Bank of Spain and the National Securities Markets Commission (CNMV). It also operates internal regulations such as the “Professional Conduct Manual” applying to all Group professionals and the “Internal Rules of Conduct” for securities market activities.
New Internal Rules of Conduct were approved in 2007 to tighten controls over the Group's securities market operations, including specifications pursuant to the MiFID directive and the Royal Decree on Market Abuse.