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Chairman's statement
Caja Madrid's Corporate Social Responsibility Report 2007 is not simply an account of our economic, social and environmental projects and outcomes, it is also a vehicle for expressing our specific commitments with each of our stakeholder groups. Its content supplements the information provided in the Caja Madrid Annual Report and those of Obra Social Caja Madrid and Fundación Caja Madrid.
The Report has been prepared in accordance with the G3 guidelines of Global Reporting Initiative (GRI) and subjected to external assurance by an independent expert, resulting in the award of the A+ seal; the maximum commendation of its kind.
The year 2007 saw the launch of our Plan 2010 strategic plan, whose aim is to consolidate our leadership position in the Spanish market and guide our latest phase of international expansion, while confirming the Caja Madrid name as a sector byword for quality and trust. As part of this Plan, we have increased our workforce by over 1,300 persons, who come to join a leading Group that is a pioneer in work and personal life reconciliation practices.
In the social sphere, we have carried out an extraordinary labour through Obra Social Caja Madrid and Fundación Caja Madrid, contributing to the social welfare and development of the autonomous communities where we operate. These efforts were funded with a total of €226.2 million in 2007, 17.4% more than the year before.
We have continued to promote the use of renewable energies under partnership agreements with government authorities, enlarging our product portfolio and the accessibility of our distribution channels for all groups, regardless of their social or personal condition.
Caja Madrid is aware that we share responsibility for conserving the natural environment. Hence the establishment, under the Group’s Environmental Policy, of an advanced Environmental Management System. The rollout of this system has led to Group flagship buildings being awarded ISO 14001 certification.
Historically, Corporate Social Responsibility is part and parcel of our Organisation’s activity, a fact which has helped us build relations of trust with all our interlocutors. Our goal is to continue providing the best financial service to customers while contributing to the sustainable growth of society at large,through our way of doing business and our social and cultural agenda.
We are proud to work for the improvement of the environment as part of our engagement with society, and to wed profitability with social returns as a key differentiating characteristic in today’s exacting and competitive marketplace.
Miguel Blesa de la Parra
Caja Madrid Chairman