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Material topics
Caja Madrid has carried out a materiality analysis using a series of tools to determine and prioritise its CSR-related risks and opportunities, allowing projects and plans to be set in train aligned with the Group's policy and strategy.
As input to this analysis, a survey was run of the topics most frequently raised in the media, in expert forums and in published CSR reports, to determine the main poles of interest and concern in the CSR field.
These sustainability topics and trends were then analysed by an internal expert group by reference to their importance in the organisation's day-to-day management and level of existing coverage.
The main topics finding their way into the Global Plan as a result of these analyses are summarised below:
