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Professional development

Caja Madrid does not see professional development as "climbing through the ranks", but as the ongoing acquisition of skills and functional competencies that equip a person to take on greater professional challenges, in their present job or function or in a higher position.

Professional development, viewed this way, is a combination of guided learning and objective assessment that enables each individual to progress to their fullest potential within the organisation.

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José Lucas Fernández
Branch 3312

The goal is to develop the success skills for a given function as a means to maximise performance.

The following are among the programmes designed to help staff acquire and develop new competencies:

  • Talent spotting and nurturing programmes : Training in activities to bring people on in their existing function.
  • Multiskilling programmes : So people acquire the skills and knowledge conducive to functional mobility within the organisation.
  • Geographical mobility programmes : As a route to new development opportunities.
  • Instruction programmes : Including tutoring sessions, coaching, preparatory courses for new functions, project allocation, working groups, critical experiences, high-level training supplements, etc.

Caja Madrid runs an advanced Professional Development and Promotion (PDP) system, with the dual aim of boosting organisational efficiency and helping our people to manage their professional careers. It ensures that all staff have access to the same promotion opportunities through a system based on results milestones and the evaluation of competencies. Currently women make up 45% of the workforce, as well as 57% of new recruits.

The Organisation has conserved the Empresa Óptima label awarded in 2003, an official distinction singling it out as an “Equal Opportunities Partner”.

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