Corporate Social Responsibility

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Chairman's statement
Caja Madrid Group
CSR and Caja Madrid
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- Customer management
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Home > Customers > Customer management

Customer management

El Sistema de Gestión de Clientes se basa en la detección de necesidades y expectativas, y en el diseño de productos y servicios responsables.

The Customer Management System is there to ensure that customers in all segments are offered the products and services best suited to their profile and expectations, and meet with an attentive, transparent personalised service. Product and service design likewise conforms to responsibility principles.

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