Home > Customers > Security and data protection
Security and data protection
Technological development and an increasingly global and competitive economic landscape call for new business models to protect and preserve the confidentiality of information. Caja Madrid sees the safekeeping of business, customer and staff data as both a legal and an ethical imperative.
It has reworked its “Information Security Policy and Guidelines” in line with the latest legislation in this area: the Personal Data Protection Act. (known by its Spanish initials LOPD), Royal Decree 994/1999 regulating security measures for automated filing systems containing personal data, the Information Society Services and E-Commerce Act, etc. This policy rests on a series of procedures, access controls and IT data protection tools that are detailed exhaustively in the Caja Madrid Systems Security Plan.
Caja Madrid has been working in recent years to expand its technological capabilities at the service of system and software security, implementing best-in-market safeguards to ensure the integrity and confidentiality of all classes of information (Read more Technology at the service of customers).
The result was that Caja Madrid was the first Spanish financial institution certified to BS7799-2:2002, accrediting world class standards in the security management of IT systems and platforms.