| Development and application of the Environmental Management System at the new Caja Madrid head offices. |
| Continue rolling out environmental management projects within the Group. |
| E-learning course on environmental management for Group professionals. |
| Energy efficiency studies to be carried out in Obra Social education centres. |
| Adaptation of La Casa Encendida installations in line with environmental management objectives. |
| New in-house and partnership projects to promote biodiversity conservation, sustainable development and greater social awareness around environmental issues. |