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Glossary: I-P (19 terms)

INDICATOR

A qualitative or quantitative variable that allows us to measure the conduct or performance of an organisation, and its compliance with preset goals and milestones. Core indicator: of obligatory use in publishing a report based on GRI guidelines. Additional indicator: advocated by the GRI Guidelines, though its use is at the discretion of the reporting organisation.

ISO 14001

International standard laying down specifications for an Environmental Management System conducive to ongoing improvement in an organisation’s environmental performance, legal compliance and environmental protection and pollution control practices.

ISO 27002

Information security standard, drawing on British Standard BS 7799-1.

ISO 9001

International standard laying down specifications for a Quality Management System that strives to maximise customer satisfaction through a process of continuous improvement.

KYOTO PROTOCOL

International agreement aimed at reducing emissions of the gases responsible for global warming.

LOPD

Ley Orgánica de Protección de Datos; the Spanish data protection act, designed to uphold and protect the civic freedoms and fundamental rights of individuals with regard to the handling of their personal data.

MANAGEMENT SYSTEM

The systematising of processes and procedures to ensure that an organisation takes all the necessary steps towards achieving its objectives.

MATERIALITY

The relevant aspects of dealings with an organisation's stakeholders as determined through a dialogue process.

MiFID

Directive on Markets in Financial Instruments, introducing a single market and common regulatory framework for financial services in the 27 European Union Member States and a further three countries belonging to the European Economic Area (Iceland, Norway and Liechtenstein).

MISSION

A statement of why an organisation exists and its fundamental purposes, providing a unifying focus and criteria for long-term action.

MONEY LAUNDERING

The processing of criminal proceeds in order to disguise their illegal origin.

OZONE DEPLETING AGENTS

Among the gases implicated are chlorofluorocarbon compounds (CFCs), other totally halogenated chlorofluorocarbons, halons, carbon tetrachloride, trichloroethane, methyl bromide, hydrobromofluorocarbons, hydrochlorofluorocarbons (HCFCs) and bromochloromethane. The main instrument for their control is the Montreal Protocol.

PHYSICAL ACCESSIBILITY

Elimination of architectural barriers and physical obstacles that may limit the mobility and/or access to services of people with disabilities.

POLICY

Statement of an organisation’s intentions and guiding principles with regard to some aspect of its conduct, expressed formally by its senior management.

PRESCRIBER

Person or group with the capacity to lead opinion on a given company product.

PREVENTIVE OCCUPATIONAL HEALTH

Set of activities or measures implemented or planned across all phases of a company’s activity with the goal of preventing or reducing occupational hazards.

PROCESS

A sequence of activities and contributions which progressively add value on the way to producing a product or service.

PROJECT FINANCE

A mechanism for financing large-scale investments whose security is the project’s capacity to generate future cashflows for repayment plus agreements and contracts binding the intervening parties.

PRO-SOCIALITY

Quality of people and organisations contributing economically or in other ways to social causes or collectives.