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Your opinion

Caja Madrid considers it important to know what its stakeholders think of this CSR Report, so it can bear in mind their comments and suggestions when drawing up future editions. For this reason, we would ask you to complete the following short questionnaire, stating your agreement or disagreement with each of the following statements on a scale from 1 to 5 where 1 means you totally disagree and 5 that you totally agree:

NOTE: Respondents should mark only one answer per question.

	1	2	3	4	5
The information given in the report is interesting.	1	2	3	4	5
The format of the report is attractive and well designed.	1	2	3	4	5
The report is well organised and it is easy to find the information sought.	1	2	3	4	5
Matters are explained clearly in a way that is easy to understand	1	2	3	4	5
Overall, the report shows conclusively that Caja Madrid is an organisation committed to Corporate Social Responsibility.	1	2	3	4	5

What issues do you think it is most important to cover in the Corporate Social Responsibility report?

Please indicate below any issues that you feel have not been dealt with in the report

Please use the space below for any comments or suggestions you would like to add

What is your main relationship with Caja Madrid?

To complete this questionnaire you will need an Internet connection. Otherwise, download the accompanying PDF with the full text, and send the completed copy to the Quality Assurance Department by post, fax or e-mail:

Caja Madrid Área de Calidad Paseo de la Castellana, 189 Madrid 28046 Fax: 91 423 56 91 Correo electrónico: rsc@cajamadrid.es

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