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RSC1 CSR policy. |
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| CSR policy |
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RSC2 CSR organisation. |
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| Steering group |
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| Governing bodies |
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| Corporate Social Responsibility Management System |
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RSC3 CSR audits. |
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| No. of CSR audits |
1 |
1 |
1 |
number |
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RSC4 Management of sensitive issues. |
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| Money laundering |
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| Internal codes of conduct |
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RSC5 Non compliance in CSR management. |
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Environment-related sanctions (*)
(*) No significant environmental sanctions to report |
0 |
1 |
0 |
sanctions |
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| Sanctions for breaches of data protection legislation |
4 |
2 |
1 |
sanctions |
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| Sanctions for non compliance with laws and regulations |
0 |
0 |
0 |
sanctions |
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| Sanctions for non compliance with information and advertising rules and standards |
2 |
0 |
0 |
sanctions |
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Complaints processed (*)
(*) Note 1.11 to the annual accounts |
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RSC6 Stakeholder dialogue |
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| Stakeholder dialogue |
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