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Professionals
Online leave coverage
The idea
A pool of supply staff to cover urgent, short-term needs arising in the Madrid branch network due to staff leave or sickness. This pool currently comprises around 200 persons.
The aims of the project are:
- To provide coverage to the greatest possible number of branches.
- To mitigate the negative impact of day-to-day incidents in the branch network.
- To offer a service that is flexible both geographically and in terms of time.
The kinds of leave or absence for which coverage can be supplied are:
- Sick leave/temporary disability.
- Leave for serious family illness.
- Leave for death in the family.
- Marriage leave.
- Birth or nursing leave.
- Trade union facility time.
Results
A total of 15,441 coverage services were provided in 2007.
The Online Leave Coverage System has been awarded the Expansión y Empleo Prize for Human Resources Innovation.