Geographical reach

Caja Madrid has a workforce of 14,962 persons and runs an extensive distribution network made up of 2,136 branches in Spain plus an advanced system of supplementary channels (self-service terminals, Internet Branch and Telephone Branch), along with various external sales networks, most prominently the Mapfre system, whose agents and brokers are joined by 628 Caja Madrid corners (Banking Distribution Offices) on Mapfre premises.

Internationally, the Group operates four offices (in Lisbon, Miami, Dublin and Vienna) and a representative office in Havana, as well Cibeles' international holdings.

Given the nature of the Group's operations, there are no plans for the moment to discontinue operations in any Spanish region (Autonomous Community), so there has been no need to manage the potential impacts of any such withdrawals.