Analysis of key issues

Life's trails Esther Lehmann Rivero0727 - External Relations And Protocol

Caja Madrid has carried out a materiality analysis using a set of varied tools to determine and prioritise its CSR-related risks and opportunities, allowing us to develop and pursue projects and plans that are well aligned with the Group's policy and strategy.

Methodology of analysis

• Panel of experts and market research.
• Active consultation with stakeholder groups.
• Analysis and prioritisation of sustainability trends.