| Development of new studies through the Social Demand Observatory. |
Studies conducted include “The disabled sector in Spain”, “Job placement of persons at risk of social exclusion: analysis of social integration agencies in Spain”, educational and environmental education Internet portals for the “Aula On Line Cajamadrid” project, and a diagnostic
study of the current state of cultural activities. |
| New improvement actions as a result of feedback gathering from main Obra Social projects. |
Beneficiaries of Obra Social programmes were actively consulted and 10 improvement measures has been introduced as a result of the analysis. |
| Improve the social return of leading projects by applying the Social Return Model. |
The Social Return Model allows all projects to be assessed in terms of the effectiveness of their response to social needs. In 2008, these evaluations were conducted on 80 projects, which accounted for 79% of the investment. |
| Creation of a day centre network for elderly dependents. |
Caja Madrid has sponsored infrastructure projects to build, purchase or expand day and/or overnight centres and residences. |
| New resource centres for the areas of disability and social exclusion. |
The greater part of these initiatives targeted job training programmes and the creation and fitting-out of infrastructure for Special Employment Centres and Social Integration and Promotion Enterprises. |
| Additional resourcing of projects to encourage active and healthy ageing. |
Support has gone to innovative and effective projects that promote active ageing and care for the dependent elderly. |
| Greater involvement of Caja Madrid branches in the management of social, environmental and cultural subsidies. |
Positions have been created in the business offices of the retail branch network to represent Obra Social, whose main functions include selecting and proposing activities demanded by the commercial network. |
| Adaptation of La Casa Encendida spaces, facilities and management system in line with the findings of the accessibility audit. |
La Casa Encendida operates under the Global Accessibility Management System to allow it to continue making advances and improvements in this area. In 2008 certification to the UNE-170001 standard was renewed. |