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40 indicators in 4 categorys

  • LA. Labour practices

    Grado de información Codigo GRI Datos punto 2008 2007 2006 U. of M.
    Management approach        
    Information level: Total   Management approach        
             
    Employment        
    Grado de información: Total LA1 Total workforce by employment type, employment contract and region.        
             
     
    • Percentage of employees on temporary contract
    		3.6 2.97 1.8 porcentaje
     
    • Percentage of employees special working hours
    		3.09 3.15 2.8 porcentaje
    Information level: Total LA2 Total number and rate of employee turnover by age group, gender and region.        
     
    • Total workforce
    		14,962 14,379 13,047 persons
             
     
    • Undesired external turnover
    		0.36 0.63 0.57 percentage
    Information level: Total LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.        
             
    Labour/management relations        
    Information level: Total LA4 Percentage of employees covered by collective bargaining agreements.        
     
    • Percentage of workforce covered by collective bargaining agreement
    		100 100 100 percentage
    Information level: Total LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.        
     
    • Minimum prior notice period for organisational changes
    		30 30 30 días
    Occupational health and safety        
    Information level: Total LA6 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programmes.        
     
    • Percentage of total workforce represented in health and safety committees
    		100 100 100 percentage
    Information level: Total LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.        
     
    • Rate of absenteeism
    		5.23 5.54 4.8 percentage
     
    • Hours lost due to absenteeism
    		1,208,978 1,198,568 956,825 hours
     
    • On-the-job accident rate
    		0.23 0.23 0.38 percentage
     
    • Hours not worked due work accidents
    		4,628 7,253 13,651 hours
     
    • Number of work-related fatalities
    		0 0 0 persons
     
    • Number of leaves due ordinary illness
    		4,167 4,014 3,716 numero
    Information level: Total LA8 Education, training, counselling, prevention and risk-control programmes in place to assist workforce members, their families, or community members regarding serious diseases.        
             
             
             
             
    Information level: Total LA9 Health and safety topics covered in formal agreements with trade unions.        
             
    Training and education        
    Information level: Partial LA10 Average hours of training per year per employee by employee category.        
     
    • Number of training hours per person/year
    		40.05 41.7 42.40 hours
    Information level: Total LA11 Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings        
             
             
    Information level: Total LA12 Percentage of employees receiving regular performance and career development reviews.        
     
    • Percentage of employees who receive regular performance and career development reviews
    		100 100 100 percentage
    Diversity and equal opportunity        
    Information level: Partial LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.        
             
     
    • Percentage female executives out of total women
    		22.6 22.1 23.4 percentage
     
    • Percentage executive positions occupied by women
    		32.33 30.62 29.2 percentage
     
    • Average age of senior executives
    		48.26 47.67 47.0 years
     
    • Average age of executives
    		44.08 44.11 43.7 years
    Information level: Total LA14 Ratio of basic salary of men to women by employee category.        
             
     
    • Salary ratio men-women
    		1 1 1 ratio

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  • HR. Human rights

    Grado de información Codigo GRI Datos punto 2008 2007 2006 U. of M.
    Management approach        
    Information level: Total   Management approach.        
             
             
    Investment and procurement practices        
    Information level: Total HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening        
             
    Information level: Partial HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.        
             
    Information level: Total HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.        
     
    • Number of training hours of new-entrants course
    		9,594 13,854 2,680 hours
      11.41 22.99 38.78 percentage
    Non-discrimination        
    Information level: Total HR4 Total number of incidents of discrimination and actions taken.        
     
    • No incidents of discrimination have been reported
    		       
    Freedom of association and collective bargaining        
    Information level: Total HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.        
     
    • There have been none
    		       
    Child labour        
    Information level: Total HR6 Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour.        
     
    • There have been none
    		       
    Forced and compulsory labour        
    Information level: Total HR7 Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour.        
     
    • There have been none
    		       
    Security practices        
    Information level: Total HR8 Percentage of security personnel trained in the organisation’s policies or procedures concerning aspects of human rights that are relevant to operations.        
     
    • Percentage of security personnel trained in human rights
    		100 100 100 percentage
    Indigenous rights        
    Information level: Total HR9 Total number of incidents of violations involving rights of indigenous people and actions taken.        
     
    • There have been none
    		       

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  • SO. Society

    Grado de información Codigo GRI Datos punto 2008 2007 2006 U. of M.
    Management approach        
    Information level: Total   Management approach        
             
             
             
    Community        
    Information level: Total SO1 Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.        
             
             
     
    • Number of participants/beneficiaries of Obra Social
    		15,717,748 13,777,503 10,336,428 persons
    Corruption        
    Information level: Total SO2 Percentage and total number of business units analysed for risks related to corruption.        
             
             
    Information level: Total SO3 Percentage of employees trained in organisation’s anti-corruption policies and procedures.        
      11.41 22.9 38.78 percentage
    Information level: Partial SO4 Actions taken in response to incidents of corruption.        
             
             
    Public policy        
    Information level: Total SO5 Public policy positions and participation in public policy development and lobbying.        
             
    Information level: Partial SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.        
     
    • Total value of financial and in-kind contributions to political parties
    		0 0 0 euros
     
    • Current status of loans to political parties
    		3.31 3.67 2.75 million euros
    Anti-competitive behaviour        
    Information level: Total SO7 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes.        
     
    • There have been none
    		       
    Compliance        
    Information level: Total SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.        
     
    • There have been no significant fines or penalties
    		       

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  • PR. Product responsibility

    Grado de información Codigo GRI Datos punto 2008 2007 2006 U. of M.
    Management approach        
    Information level: Total   Management approach        
             
             
    Customer health and safety        
    Information level: Partial PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.        
             
             
             
    Information level: Total PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.        
     
    • There have been none
    		       
    Products and service labelling        
    Information level: Partial PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.        
             
    Information level: Total PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes.        
     
    • Incidents of marketing and advertising non-compliance
    		3 2 0 number
    Information level: Total PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.        
             
             
             
    Marketing communications        
    Information level: Total PR6 Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.        
             
    Information level: Total PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.        
     
    • Incidents of marketing and advertising non-compliance
    		3 2 0 number
    Customer privacy        
    Information level: Total PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.        
     
    • Formal cases involving data protection
    		1 4 2 number
    Compliance        
    Information level: Total PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.        
     
    • There have been no significant fines
    		       

    Folding table

X

All employees must receive training in anti-money laundering (AML) matters. The percentage declines because the figure reflects new entrants and persons who were not able to participate in the training programme in previous years.


X

All employees must receive training in anti-money laundering (AML) matters. The percentage declines because the figure reflects new entrants and persons who were not able to participate in the training programme in previous years.